Golden Ivory Rose

CANDLE CARE & SAFETY

• THIS IS A DECORATIVE CANDLE BOUQUET.

• DO NOT BURN THE BOUQUET AS A WHOLE.

• CAREFULLY REMOVE INDIVIDUAL CANDLES BEFORE LIGHTING.

• REMOVE WOODEN SKEWERS/STICKS COMPLETELY BEFORE BURNING.

• ALWAYS PLACE CANDLES ON A HEAT-RESISTANT TRAY OR SURFACE.

• TRIM WICK TO 5MM BEFORE EACH USE.

• NEVER LEAVE A BURNING CANDLE UNATTENDED.

• KEEP AWAY FROM CHILDREN, PETS, CURTAINS, AND FLAMMABLE ITEMS.

• DO NOT BURN FOR MORE THAN 2-3 HOURS AT A TIME

• STOP USE WHEN ONLY 1CM OF WAX REMAINS.

Returns & Exchanges

We want you to be happy with your purchase. If you're not completely satisfied, you may return your item within 14 days of delivery for a full refund, provided it is returned in its original, unused condition with all original packaging.

Please note that customers are responsible for the cost of return shipping.

Once your return has been received and inspected, we will notify you if your refund has been approved. if approved your refund will be processed automatically to your original payment method.

Damaged or Incorrect Orders

Please inspect your order as soon as it arrives. If your item is damaged, defective, or you have received the wrong product, contact us within 24 hours of delivery.

To help us resolve the issue quickly, please include:

• A description of the issue.

• Clear photographs showing the damage or incorrect item.

Please note that Tabs Candle Studio is not responsible for products that are left outside for extended periods of time after delivery, including exposure to heat, cold, or rain.

Lost or Stolen Parcels

Once your order has been shipped, Tabs Candle Studio is not responsible for parcels that are lost or stolen in transit or after delivery.

If your parcel is lost, please contact us and we will provide any available shipping information to assist you in submitting a claim with the shipping carrier.

If a parcel is returned to us due to an incorrect address, failed delivery attempts, or failure to collect the package, the customer is responsible for the cost of reshipping the order.

Orders returned to sender are not eligible for a refund.

Shipping Information

At Tabs Candle Studio, we carefully package every order to ensure your handmade candles arrive safely and beautifully presented.

Processing Time

Each candle is handmade with care. Please allow 3–5 working days for your order to be prepared before dispatch. Custom orders may require additional time depending on the design and quantity.

UK Delivery

We offer delivery across the UK.

• Standard delivery: 3–5 working days after dispatch

• Express delivery options may be available upon request

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Packaging

Your candles are carefully wrapped and protected using suitable packaging materials to help ensure they arrive in perfect condition. We take great care in preparing every order, as we want your unboxing experience to be just as special as the gift itself.

Custom Orders

Personalised candle bouquets and bespoke designs are made especially for you. Please contact us before ordering to discuss your requirements, colours, fragrances, and delivery times.

Delivery Issues

Once your order has been dispatched, delivery is handled by the chosen courier service. Please ensure your delivery address is correct when placing your order.

If your order arrives damaged, please contact us within 48 hours with photographs of the item and packaging so we can assist you.